Privacy Policy

Information We Collect

When you use our platform, we gather information that enables us to deliver a safe, personalised, and compliant gaming experience. This includes details you share with us directly as well as data collected automatically through your interaction with the site.

Personal Information

During account registration, deposits, withdrawals or when contacting support, we may collect your full name, date of birth, residential address, email address, telephone number and payment information. We also require certain identification documents to verify your age and identity in line with regulatory obligations.

Technical and Usage Data

Our systems automatically record technical details such as your IP address, browser type, device operating system, pages visited, time spent on the site and referral sources. This information helps us improve functionality, monitor performance and maintain security.

How We Use Your Information

We use the collected data to create and manage your account, process transactions, verify your identity, prevent fraud, and provide customer support. It also allows us to tailor your experience, send important service messages, and, where you have consented, deliver promotional offers and updates about new games or bonuses.

All processing is carried out on the basis of contractual necessity, legal obligation or legitimate business interests, and we only use your information for the purposes originally collected unless we obtain further consent or are required by law to do otherwise.

Sharing and Disclosure

We do not sell your personal data to third parties. Information may be shared with carefully selected service providers who assist in operating the website, processing payments, conducting identity verification, providing marketing services or hosting data. These partners are bound by strict contractual obligations to keep your information secure and confidential.

Disclosure may also be required to comply with licensing conditions, regulatory requests from authorities, court orders, or to protect the rights, property or safety of Libra Spins Casino, our players or the public. In such cases we share only the minimum information necessary.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, remember your preferences, analyse site traffic and improve your overall experience. These may include strictly necessary cookies required for the site to function, analytical cookies that help us understand usage patterns, and functional cookies that enhance personalisation.

You can manage your cookie preferences through your browser settings at any time. Please be aware that disabling certain cookies may limit the functionality available to you on the platform.

Data Security

We take the protection of your information seriously and implement appropriate technical and organisational measures to safeguard it against unauthorised access, accidental loss, misuse or alteration. These measures include encryption of sensitive data, secure servers, access controls and regular security reviews.

While we strive to protect your personal information, no system can guarantee complete security. You are also responsible for keeping your account credentials confidential.

Your Rights

You have the right to request access to the personal data we hold about you, to have inaccurate information corrected, and in certain circumstances to request erasure, restriction of processing or data portability. You may also withdraw any consent previously given or object to processing based on legitimate interests.

To exercise these rights, please contact our customer support team. We will respond within one month, or sooner where required by law. In some cases we may need to request specific information to confirm your identity before proceeding with your request.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal, regulatory and accounting requirements. Once retention is no longer justified, we securely delete or anonymise the data.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review the policy periodically so you remain informed about how we handle your information.

Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal data, please contact our support team through the live chat facility or by using the contact details available on our website.